Services & Bookings:
The services are governed by the following terms & conditions:
•    Booking Schedule: Bookings should ideally be confirmed 60 days in advance or according to availability.
•    Advance Payment: Bookings will be initiated only upon receipt of advance payment.
•    50% of the total cost is required as an advance at the time of booking.
•    The remaining 50% balance should be cleared 7 days before Journey/Pickup Date.
•    Additional Expenses: Any additional expenses incurred during the tour, not included in the initial estimate (e.g., administrative levies, extra services, or tour extensions), will be charged extra and must be paid before the completion of the tour.
•   Rate Changes: All domestic hotels, resorts, transport rates are based on the current tariff and are subject to change without prior notice. Any revised rates will be charged extra.
•    Role as Travel Agent: All arrangements made by “WE” are done in the capacity of an travel agent only. We will not be held liable for any claims or expenses arising from circumstances beyond our control, including but not limited to accidents, injuries, delayed or cancelled transportation, or acts of force majeure.

 

Booking Cancellation Policy (for any reason):
•    Cancellation received on or before 30 days: A 20% processing fee of the total package cost will be charged, and the remaining amount will be refunded.
•    Cancellation received between 20 to 29 days: A 50% processing fee of the total package cost will be charged, and the remaining amount will be refunded.
•    Cancellation received less than 20 days before arrival or no-show: No refund will be provided.
•    No refund for bookings made between peak season and festive seasons of the tourist spot of any year.
•    In case of unexpected bad weather conditions or unavoidable circumstances, if any transport is cancelled, no refund will be entertained.
•    Refund Process: All refunds are processed using the method of payment used in the initial transaction, except for cash payments, where refunds will be processed via cheque.
•    Refunds will be initiated from our end within 10 working days of receiving the cancellation request.
•    Kindly note that it may take 10-15 days for the refund to reflect in your account, depending on your bank, after the refund has been initiated from our end.
•    Mid-tour cancellation: You may cancel during the tour, but the amount will be non-refundable.
•    If the tour or any part of it cannot be conducted due to a natural calamity, WE shall not be responsible for providing any refund.

 

It is clearly understood that no refund will be provided under any circumstances if the guest/client does not or cannot utilize any of the services included in the package, such as hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours, etc., due to any reason whatsoever.